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Residential Programs
We know there are additional needs to providing residential program services, such as maintaining facilities, staffing ratios and safety practices. On top of service delivery, this means you have a lot on your mind. SETWorks helps agencies succeed by making all the moving parts easier to remember and manage.
SETWorks’ cloud-based residential programs software improves services and increases productivity through integrating all components of service delivery. It simplifies scheduling, has easy-to-complete progress notes, auto-generated monthlies, quarterlies and other forms, client records and much more.
The Client Record
Within SETWorks all the client’s necessary information is stored in one location – this is like your new and improved binder. This client record includes all the basics, including authorizations, monthly forms and individualized service plans and more!
The Client Record
Manage all the basics in one location as well as:
- Client details
- Vitals and clinical health events
- Adaptive equipment
- Network contacts including doctors, hospitals and pharmacies
- Client finances
- Additional supports such as hygiene management
- Individualized goals and custom plan needs
Efficient Service Delivery
Valuing efficiency, SETWorks hosts your documentation in one place. This means staff only have to be in one activity record during the day and within it they are able to track everything they need during their shift.
Activity Record
Track individual and staff activities in one screen
- Complete progress notes for all individuals in the group
- Track staff time throughout a shift
- Document on clinical health events
- View comments from other staff
- Complete forms, including incident reports, straight from your documentation
- Quickly sign off on your documentation upon closing the screen
Day-to-day Activities
Home Management
Within SETWorks, staff can share information and discuss topics related to the home they work in. They can track finances for residential homes, share forms and files and view the information of department members. As with all document storage in SETWorks, there are no limits on file size or type.
Incident/Event Forms
Create generic and state-specific incident/event forms, then export, print, or email them. For unique form needs, the SETWorks team can reproduce forms using our forms builder.
Monthlies/Quarterlies
Customize monthly and quarterly forms, auto-populate necessary information, automatically aggregate data for the month or quarter, and include all progress notes and other helpful information.
Scheduling
People working with people means that there are going to be scheduling changes, and with SETWorks those changes don’t have to slow down your service delivery. Scheduling in SETWorks isn’t just appointments. It is an easy way to show who works with whom and on which service.
Scheduling
- Assign staff to each group
- Create recurring appointments
- Easily manage staff shift changes
- Identify and claim open shifts
Default Schedules
Simplify the scheduling process by creating default schedules for clients. Supports creating multiple schedules for the same client, for different departments, programs and staff.
Billing and Payroll
Now that your data collection has been done and the configuration of your services are complete, billing has never been easier. When your agency is set up within SETWorks we ensure that all your services, billing codes and rounding rules are integrated into your tools for the individuals authorized and the services received.
Staff timekeeping and payroll integration
The activity record isn’t just good for documentation, it also serves as the staff time sheet, making payroll simple. Configuring SETWorks to align with your payroll system allows you to handle:
- Payroll earning codes and categorizing
- Rate differences between weekends, nights, holidays etc.
- Overtime, including calculating weighted overtime
- Timesheet reports generation to validate staff times and isolate scheduling issues
- Integration with other payroll systems
Electronic Billing
Our eBilling solution allows you to submit units for multiple clients, services and days of activities with the click of a button. Integrated with your funder’s solution, SETWorks allows claims submissions and remediation reporting to be faster and more accurate than ever.
Manual Billing
Manual billing in SETWorks is done within our integrated reporting feature. Our unit reporting directly reflects the activities and services provided per individual, per authorization, per day. Reporting in SETWorks makes getting the information you need easier, to complete your process of manual billing submission.
