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Personal Care Services
We know the struggles personal care providers face include the need for their staff to be able to access information in the field, while holding them accountable for a quality service delivery.
SETWorks’ cloud-based personal care services software provides the flexibility for staff to complete work and access all relevant information from anywhere, and collect location data as required by electronic visit verification (EVV). We are passionate about providing the tools that empower agencies to help individuals live their best happy, safe and successful lives.
Documentation
SETWorks houses all client documentation and information in one spot as an electronic profile.
Billing
SETWorks ensures that all your services, billing codes and rounding rules are integrated into your tools for the individuals authorized and the services received.
Documentation
In addition to doing your documentation, SETWorks houses all the client’s information in one spot as an electronic profile. You can get a quick glance into the individual’s goals and support plan, emergency contacts as well behavioral and seizure plan. When you’re already in the field you will be able to get all the relevant information like location, schedule and strategies for the day’s activities, right from any device.
Incident/Event Forms
Create generic and state-specific incident or event forms, then export, print, or email them. For unique form needs, the SETWorks team can reproduce forms using our advanced dynamic forms builder.
Monthlies/Quarterlies
Customize monthly and quarterly forms, auto-populate necessary information, automatically aggregate data for the month or quarter, and include all progress notes and other helpful information.
EVV
With SETWorks, EVV is built directly into our complete program management platform
Progress Notes
Complete all documentation required as you go, no matter where you are
- Quickly glance into each client and staff schedule
- Complete progress notes including client goals
- View comments from other staff on the same screen
- Send HIPAA-secure messages to staff
- Management can review and QA staff comments
Tracking Client Health
Medications, medication administration, vital signs, scale assessments, incidents, doctor’s orders, and much more can be tracked within the client record.
Scheduling
People working with people means that there are going to be scheduling changes, and with SETWorks those changes don’t have to slow down your service delivery. Scheduling in SETWorks isn’t just appointments; it’s an easy way to show who works with whom, and on which service. Appointments can be converted to make documentation extremely easy, and eliminates staff and service confusion.
Scheduling
- Assign staff to individuals or groups
- Create recurring appointments
- Share calendars
- Print schedules
- Automatic handling of scheduling conflicts to prevent double-billing
Billing
Now that your data collection has been done and the configuration of your services are complete, billing has never been easier. When your agency is set up within SETWorks we ensure that all your services, billing codes and rounding rules are integrated into your tools for the individuals authorized and the services received.
Electronic Billing
Our eBilling solution allows you to submit units for multiple clients, services and days of activities with the click of a button. Integrated with your funder’s solution, SETWorks allows claims submissions and remediation reporting to be faster and more accurate than ever.
Manual Billing
Manual billing in SETWorks is done within our integrated reporting feature. Our unit reporting directly reflects the activities and services provided per individual, per authorization, per day. Reporting in SETWorks makes getting the information you need easier, to complete your process of manual billing submission.
