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Community Services
We know this positive, progressive, community-based movement is a fun challenge because it is not facility-bound. This means that providers face struggles such as the inability to immediately access the information they need, whether that be in case of an emergency or a change in schedules. With SETWorks, this is no longer managed in a binder!
Our cloud-based community services software provides the flexibility to complete work from any location you want, while also being securely accessible on any device with an internet connection. Because of this, you can spend more time focusing on the ultimate goal of empowering and improving the daily life of an individual, and not on the paperwork. We are passionate about providing the tools in SETWorks that enable agencies to effectively integrate clients into the community in which they live and love.
Scheduling
Scheduling in SETWorks isn’t just appointments. It is an easy way to show who works with whom and on which service.
Documentation
SETWorks houses all the client’s information in one spot as an electronic profile.
Scheduling
People working with people means that there are going to be scheduling changes, and with SETWorks those changes don’t have to slow down your service delivery. Scheduling in SETWorks isn’t just appointments. It is an easy way to show who works with whom and on which service. Appointments can be converted to make documentation extremely easy, and eliminates staff and service confusion.
Scheduling
- Schedule outings
- Assign staff to individuals or groups
- Identify and claim open shifts
- Create recurring appointments
- Easily change attendance
- Share calendars
- Print schedules
- Automatic handling of scheduling conflicts to prevent double-billing
Documentation
In addition to doing your documentation, SETWorks houses all the client’s information in one spot as an electronic profile. You can get a quick glance into the individual’s goals and support plan, emergency contacts as well behavioral and seizure plan. When you’re already in the field you will be able to get all the relevant information like location, schedule and strategies for the day’s activities, right from any device.
Incident/Event Forms
Create generic and state-specific incident or event forms, then export, print, or email them. For unique form needs, the SETWorks team can reproduce forms using our advanced forms builder.
Monthlies/Quarterlies
Customize monthly and quarterly forms, auto-populate necessary information, automatically aggregate data for the month or quarter, and include all progress notes and other helpful information.
Progress Notes
Effectively supports both individual and group services
- Quickly glance into each client and staff schedule
- Complete progress notes including client goals
- Document location and track inclusivity scores of different activities
- View comments from other staff on the same screen
- Send HIPAA-secure messages to staff
- Management can review and QA staff comments
Tracking Client Health
Medications, medication administration, vital signs, scale assessments, incidents, doctor’s orders and much more can be tracked within the client record.
Billing
Now that your data collection has been done and the configuration of your services are complete, billing has never been easier. When your agency is set up within SETWorks we ensure that all your services, billing codes and rounding rules are integrated into your tools for the individuals authorized and the services received.
Electronic Billing
Our eBilling solution allows you to submit units for multiple clients, services and days of activities with the click of a button. Integrated with your funder’s solution, SETWorks allows claims submissions and remediation reporting to be faster and more accurate than ever.
Manual Billing
Manual billing in SETWorks is done within our integrated reporting feature. Our unit reporting directly reflects the activities and services provided per individual, per authorization, per day. Reporting in SETWorks makes getting the information you need easier, to complete your process of manual billing submission.
