SETWorks

Henri and David, SETWorks Co-CEOs and Founders

About Us

To empower every person at every IDD agency to better serve.

We are driven by our values

Our mission and purpose is to empower people who serve. We are empowered to provide tailored software and services to the disability service industry because of our team’s alignment on our values which drive everything we do.

Delight and take care of the client

We go above and beyond to satisfy our clients.

Strive to be the best

We are relentless in working towards having the best product, best services, and best selves.

Enjoy your work and celebrate successes

We recognize to do great work we have to enjoy our work, feel fulfilled when our clients succeed, and share in the celebration.

Take ownership and work hard

We take our work seriously, recognize the responsibility on each of us, and work hard to do our best.

Go above and beyond in your role

We all work together to do what’s needed.

Take ownership and work hard

We take our work seriously, recognize the responsibility on each of us, and work hard to do our best.

Located in the heart of Kansas City

Kansas City is not only home to the best BBQ in the world, but is also a hub for software innovation and healthcare IT. Also known as the Silicon Prairie, Kansas City is our home and where we serve our clients all over the U.S.

Get to know our management team

Henri McCracken

Co-CEO

David Lindell

Co-CEO

Preston Finkle

Client Operations Director

Blake Theiss

Engineering Manager + Solution Architect

Valerie Story

HR and Accounting Administrator

Anna Spexarth
Marketing Manager

Mat Koelling
Client Experience Manager

Kevin Grunwald
Support Manager

Jocelyn Bright
Client Success Manager

Have any questions for us?

Reach out with any questions about SETWorks or to convince us a different BBQ is better than KC’s at: hello@SETWorks.com

Join our team!

We’re always on the lookout for talented individuals with a passion for empowering others. Sound like you? Email us at hello@SETWorks.com.

SETWorks is an equal opportunity employer.

Let’s do great things together

Henri McCracken

Co-CEO

Henri is co-CEO and one of the founders and owners of SETWorks. He is passionate about using technology to solve healthcare-related business problems and cultivating great teams. He brings nearly two decades of experience in global healthcare IT to SETWorks to benefit the underserved IDD niche. Always entrepreneurial, he enjoys looking at things differently and leveraging SETWorks to drive results.

Our team and Henri’s family come first for him, and he’s been blessed with boy/girl twins! In their free time he and his wife enjoy taking their kids to Disney World, traveling, hiking, cycling, skiing, keeping up with German and spending time outdoors.

David Lindell

Co-CEO

David is co-CEO and one of the founders and owners of SETWorks. He has spent over a decade working within global healthcare IT and human service IT, building and implementing technology solving complex, real-world problems. At SETWorks it is immensely rewarding and humbling for David to serve IDD agencies after seeing the challenges they face through his consulting with agencies all over the U.S., and knowing the importance of their work.

 

David loves spending time with his wife and two sons, traveling, hiking and reading, and is always up for a sauna and ice cold water to jump into.

Preston Finkle

Client Operations Director

Preston uses his passion for working with others and utilizing the best technology in his role as the lead of our client experience team at SETWorks. He has enjoyed getting to know the IDD industry and partnering with agencies all over the country to help make them the best they can be through SETWorks.

 

When he’s not working, Preston is usually hanging out with his wife and son, playing golf, or grilling in the backyard.

Blake Theiss

Engineering Manager + Solution Architect

Blake has nearly two decades of experience in architecting and developing software solutions. He leads our SETWorks engineering team and is passionate about strong teams and establishing processes and frameworks for building great software.

 

He works with the goal of creating software that has incredible value for customers, meets business goals, and is easy to learn and use. His vision and mission in are invaluable to SETWorks and our clients we serve.

Valerie Story

HR and Accounting Administrator

Valerie’s work revolves around all things payroll and finance. She counts it a privilege to work for a company that serves the organizations working with the IDD community.

 

Val enjoys spending time outdoors and watching sporting events, and when there is a lull in sports, you can find Val reading a good book, drinking great coffee and spending time with her husband and two sons.

Anna Spexarth

Marketing Manager

Anna drives our marketing efforts through visual and written communication and everything else in between. With her grandfather being a founder at an IDD agency, she is passionate about how SETWorks can benefit agencies and those they serve.

 

In her free time Anna enjoys spending time in the outdoors, (preferably in Chacos), getting her cat to not eat cardboard and drinking copious amounts of local KC coffee.

Mat Koelling

Client Experience Manager

Combining his passion for both healthcare and technology, Mat earned his Masters of Health Administration (MHA) and a certificate in Health Informatics. Mat has experienced firsthand how technology and data-driven decisions can help organizations be successful and ultimately provide better care for their consumers.

 

Outside of work Mat loves spending time with his wife and son, being at the lake, playing golf, traveling, and backpacking.

Kevin Grunwald

Support Manager

If you’re experiencing an issue with SETWorks software, Kevin is your guy! He uses his background in customer service and quick, solutions-based problem solving to create a pleasant experience with every client.

 

Kevin brings with him an extensive experience with a wide spectrum of systems and software. He loves working with people and helping them learn and utilize technology. When not working, Kevin loves to cook and visit new restaurants.

Jocelyn Bright

Client Success Manager

Jocelyn developed her love for the IDD industry after serving nearly seven years at Missouri agencies. She quickly realized the value higher education could bring to the IDD industry to improve the way organizations used data and research, and earned a MS in I/O Psychology.

 

Jocelyn’s experience as a SETWorks user, IDD professional, and consultant brings invaluable insight to the SETWorks People team as they strive to inspire clients towards using data to drive success.