FAQ
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What is SET-Works?
SET-Works is web-based management system for managing your disability services. Case workers, supervisors, and managers manage their day through SET-Works. Visit the
tour page for more information.
SET-Works requires a broadband connection and a minimum resolution of 1024x768.
SET-Works runs on any modern computer with any browser, however for best performance use IE7 or newer.
I only have a few clients -- is SET-Works for me?
SET-Works is being used happily by organizations servicing anywhere from 1 to over 1000 individuals. We have plans that will fit your needs.
We are a large organization with many departments and offices -- is SET-Works for me?
SET-Works is being used happily by organizations servicing anywhere from 1 to over 1000 individuals, with multiple departments, offices, and services types. We have plans and the capability to fit your needs, and are always open for discussion on requirements.
How secure is SET-Works? How safe is the data? Where is the data hosted?
All interaction with SET-Works occurs over an encrypted channel (SSL). SSL allows SET-Works to securely communicate in a way that is designed to prevent eavesdropping, tampering, or communications forgery. It is the same technology used by the most secure institutions to keep your information safe and secure during transactions.
Backups of all data is automatically taken nightly and distributed to multiple locations instantly. Were anything to happen, your data is safe and can be retrieved.
SET-Works is hosted on a state-of-the-art server cluster and being monitored 24x7x365. This means that regardless of how you grow and expand, SET-Works will grow with you.
Data is never deleted, and all changes to data are logged.
How do I report a problem or issue?
Visit our
support page and let us know what is happening. The SET-Works team is available to assist with any SET-Works related problems users may have.